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 The Future Is PayGo

An innovative meter-to-cash solution for PrePay billing and payment.

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PayGo At-A-Glance

PayGo is deployed by utility companies and leverages smart meter infrastructure. This allows utility subscribers to enroll without large deposits or established credit – and "pay as they go" for their utility usage.

Using a smartphone, they can monitor their power usage in real-time or receive alerts by email, voice prompt, or text message. PayGo makes it easy, summarizing the customer's consumption in terms of "days remaining" of energy instead of confusing metrics like kilowatt hours.

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PayGo Is Payments

PayGo understands payments and collections are major components of the utility daily business.

PayGo makes payments convenient and flexible for utility customers. With PayGo’s payment services, customers can use a credit/debit/ACH through our full Merchant Services Provider (MSP) payment application for either a PrePay or a PostPaid account.

PayGo Is Payments
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 PayGo Is Pre-Pay

PayGo Is PrePay

PayGo services are designed to facilitate the full utility PrePay lifecycle experience.

These services support assistance with regulatory filings, solution design, marketing strategy, contact center training, application customization and payment channel enhancement.

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PayGo Is PostPaid Too

PayGo provides a platform whereby customers can use a credit/debit/ACH through our full Merchant Services Provider (MSP) payment application.

The customer account information can be retrieved via account number and/or registered phone number even through Single Sign-on (SSO) from utility applications. The customer stores their card or bank account (ACH) information on the PayGo PCI compliant payment system. For cash payments, postpaid customers can use our CheckOut by PayGo platform at over 200,000 locations.

PayGo Is Post-Paid Too
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PayGo Is Mobile

PayGo Is Mobile

PayGo can provide applications for mobile devices or work with utility or 3rd party mobile apps.

The customer may prefer to use their smartphone as a means to make a PrePay or PostPaid card payment at their convenience at any location.

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Video: “Everybody Wins”

– Ronnie Noble of Georgia Power

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mobile checkouts

Now Utility Payments Can Be Made In The Checkout Lane

CheckOut by PayGo

Now utility customers can make prepay and postpaid payments while shopping at retail locations such as CVS, Family Dollar, Fred's, and GameStop.

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How PayGo Works

How PayGo Works

PayGo leverages existing smart-meter infrastructure to provide an innovative, end-to-end process.

PayGo Advantages

PayGo Advantages

PayGo was built upon the premise that understanding utility challenges was the best way to deliver solutions that truly empower utility customers and employees.

Why Pre-Pay

Why PrePay

PrePay greatly improves the relationship between the customer and utility provider – and is becoming the industry standard in managing utility payments and consumption.

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What People Are Saying About PayGo

Ronnie Noble

“The number one thing customers like about PrePay is the ability to have control over their power bill and to be able to pay when they want to pay. They feel that’s an awesome ability that they’ve never had in the utility space.”

Ronnie Noble

Director, Customer Service
Georgia Power

Carrie Harkness

“PayGo offers a total package that includes billing, payment, and customer notifications — and the solution is flexible enough to meet changing customer needs.”

Carrie Harkness

Project Manager
Consumers Energy

Liz Coyle

“The whole thing is just really terrific to me. What I love is that you’re going to get an alert that says, “You have $10 left. Based on your usage patterns that $10 is going to last you this long because it’s going to be hot.” It lets you actually see that, there’s a visual that goes with it. It takes that Smart Meter and makes the customer a smart user of that meter.”

Liz Coyle

Executive Director, Georgia Watch
Consumer Advocate