A Complete Solution

Configured to your legacy system and web portal requirements.

Prepay for Utilities Made Easy

The PayGo system is designed to have the same look and feel as your existing systems. It delivers a complete Prepay solution that doesn’t require years of planning and integration work on the part of the utility.

Are there a lot of interfaces to be built?

PayGo runs standalone from the legacy system with a minimum number of integration points. The system is configured to your legacy system and web portal requirements and can interface in a variety of ways with existing contact center IVR/CTI configurations depending on your specific needs.

Is the system compliant?

Yes. PayGo business rules (disconnect moratoriums, collections, etc.) are configurable to utility preferences, our firmware and software are subject to all relevant cyber security rules, and our payment processing solution is consistent with privacy requirements.

CheckOut By PayGo

Part of our overall platform, CheckOut by PayGo is a utility payment solution with over 200,000 retail locations.

Implementation

PayGo's team works with you throughout implementation to make sure your business requirements are delivered.

What People Are Saying About PayGo

“The number one thing customers like about Prepay is the ability to have control over their power bill and to be able to pay when they want to pay. They feel that’s an awesome ability that they’ve never had in the utility space.”

Ronnie Noble

Director, Customer Service Georgia Power

“PayGo offers a total package that includes billing, payment, and customer notifications — and the solution is flexible enough to meet changing customer needs.”

Carrie Harkness

Consumers Energy

“The whole thing is just really terrific to me. What I love is that you’re going to get an alert that says, “You have $10 left. Based on your usage patterns that $10 is going to last you this long because it’s going to be hot.” It lets you actually see that, there’s a visual that goes with it. It takes that Smart Meter and makes the customer a smart user of that meter.”

Liz Coyle

Executive Director, Georgia Watch Consumer Advocate