{"id":38,"date":"2015-07-30T09:45:43","date_gmt":"2015-07-30T13:45:43","guid":{"rendered":"https:\/\/paygoutilities.com\/?page_id=38"},"modified":"2019-01-30T23:04:06","modified_gmt":"2019-01-30T23:04:06","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/www.paygoutilities.com\/?page_id=38","title":{"rendered":"How It Works"},"content":{"rendered":"
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\"\"  How PayGo Works<\/h1><\/div><\/div>

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\"Step<\/div><\/figure><\/div><\/div><\/div><\/div>

Step 1<\/h2>

Customer Makes Payment<\/h4>

Customers receive a notification of account status, prompting them to make a payment via a variety of locations and methods.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Step 2<\/h2>

PayGo Recognizes Payment<\/h4>

Utility systems are updated with account status. Highly configurable communications are sent to the customer through multiple channels.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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\"Step<\/div><\/figure><\/div><\/div><\/div><\/div>

Step 3<\/h2>

Utility Activates Customer<\/h4>

Upon receipt of payment, business rules are executed, the relevant utility service is connected, and funds are delivered to the utility.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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\"What<\/a><\/figure><\/div><\/div>

What PayGo Is<\/a><\/h3>

PayGo is a Prepay and Postpay utility billing and payment solution which leverages existing smart meter infrastructure to give customers control over their consumption and payment options.<\/p><\/div><\/div>

Learn More<\/a><\/p><\/div><\/div><\/div><\/div>

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\"PayGo<\/a><\/figure><\/div><\/div>

PayGo Advantages<\/a><\/h3>

PayGo was built upon the premise that understanding utility challenges was the best way to deliver solutions that truly empower utility customers and employees.<\/p><\/div><\/div>

Learn More<\/a><\/p><\/div><\/div><\/div><\/div>

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\"Why<\/div><\/figure><\/div><\/div>

Why Prepay<\/a><\/h3>

Prepay greatly improves the relationship between the customer and utility provider \u2013 and is becoming the industry standard in managing utility payments and consumption.<\/p><\/div><\/div>

Learn More<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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What People Are Saying About PayGo<\/h2><\/div><\/div>
\"Ronnie<\/div><\/figure><\/div><\/div>

\u201cThe number one thing customers like about Prepay is the ability to have control over their power bill and to be able to pay when they want to pay. They feel that\u2019s an awesome ability that they\u2019ve never had in the utility space.\u201d<\/p>

Ronnie Noble<\/h5>

Director, Customer Service
Georgia Power<\/p><\/div><\/div>

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\"Carrie<\/div><\/figure><\/div><\/div>

\u201cPayGo offers a total package that includes billing, payment, and customer notifications \u2014 and the solution is flexible enough to meet changing customer needs.\u201d<\/p>

Carrie Harkness<\/h5>

Project Manager
Consumers Energy<\/p><\/div><\/div>

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\"Liz<\/div><\/figure><\/div><\/div>

\u201cThe whole thing is just really terrific to me. What I love is that you\u2019re going to get an alert that says, \u201cYou have $10 left. Based on your usage patterns that $10 is going to last you this long because it\u2019s going to be hot.\u201d It lets you actually see that, there\u2019s a visual that goes with it. It takes that Smart Meter and makes the customer a smart user of that meter.\u201d<\/p>

Liz Coyle<\/h5>

Executive Director, Georgia Watch
Consumer Advocate<\/p><\/div><\/div>

\"\"<\/div><\/figure><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

PayGo leverages existing smart-meter infrastructure to provide an innovative, end-to-end process.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":32,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-no-sidebar.php","meta":{"footnotes":""},"class_list":["post-38","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=\/wp\/v2\/pages\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38"}],"version-history":[{"count":0,"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=\/wp\/v2\/pages\/38\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=\/wp\/v2\/pages\/32"}],"wp:attachment":[{"href":"https:\/\/www.paygoutilities.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}